Freshness Guarantee

We want you, our valued customers, to have an enjoyable experience with our products.

We guarantee the meals that you purchase from us are freshly made from only the highest quality ingredients. All eDiets Fresh-Prepared Meal Delivery meals are USDA-approved and inspected with USDA representatives on-site to oversee daily food preparation, packaging and overall quality control. Through a combination of packaging equipment, packaging materials, ingredient selection and hygienic product handling, we can offer you a unique package with extended shelf life. We guarantee 10 days of freshness in your refrigerator after you receive your food.

Our goal is to deliver your delicious meals in the fastest and freshest way possible. Your menu is prepared and packaged by food experts. All orders are sent in specially constructed shipping coolers with gel packs to ensure that your order will reach your door at the peak of freshness and flavor. On occasion, additional insulation is used inside to protect your order. Freshness can only be guaranteed if your package, upon arrival, is refrigerated immediately. If the freshness of your order has been compromised during shipping, please contact us immediately.

We always welcome your feedback. Please take a moment to contact us and let us know your thoughts, ideas and comments about eDiets Fresh-Prepared Meal Delivery.