The answer to your question might be one click away! Please check through the following frequently asked questions, if you can't find what you need, please click below for Live Customer Support.
How is the eDiets plan structured, and what are its nutritional standards?
Our goal is to provide every member with the program that fits their individual needs. All eDiets members have the opportunity to consult with our credentialed nutritionists to find the program that's right for them. For example, if you're concerned about heart disease, you may want to follow our Heart Smart Plan which follows the recommendations of the American Heart Association. People with diabetes may prefer our Living with Diabetes Plan which meets the guidelines of the American Diabetes Association. eDiets also offers personalized versions of other popular plans like Atkins� Nutritional Approach.
Are the calories in my meal plan designed for me?
Yes. Your meal plan is created just for you, based on the information in your personal profile. We use your Body Mass Index (BMI) to determine the healthy weight for your height. If you want to maintain your weight, your meal plan delivers balanced nutrition and the right amount of calories to keep your weight stable. If you need to lose weight, your daily calories will deliver balanced nutrition and help you to lose 1 to 2 pounds per week without compromising lean body mass or energy. Studies have shown that losing weight too quickly makes it difficult to keep off. The faster you lose it, the faster you will put it back on. But 1 to 2 pounds per week is perfect for optimal results.
Can I change from a Convenience Plan to a Recipe Plan?
Yes, providing your diet plan offers the recipe meal plan option. All three meal plan options (Convenience, Recipe and Combination) are not available for every featured diet. Each diet offers only those meal plan options that fit into its basic philosophy. If you need help with meal plan options, contact our credentialed nutritionists at NutritionSupport@eDiets.com.
How do I change my preferences?
It's easy! To change your plan preferences, select the View/Edit Preferences option in the Diet section. Submit your changes and then, review your meals and print your shopping list.
How do I get my weekly program?
To receive your new meal plan, you need to go through the weekly check-in process. The weekly check-in process will give you the option to enter your current weight and generate a new meal plan. To weigh-in, click on the Check-in link to process your weekly check-in. When you are due to complete your weekly check-in, a Check-in link will appear in the Meal Plan section of your eDiets Member Homepage or you can access the Check-in with the Diet section.
How often do I weigh in? Can I do it every day?
You must weigh in once a week. Weigh yourself on the same scale each week, at the same time of day, wearing a similar amount of clothing. Do not weigh yourself every day. Weighing yourself daily will not produce an accurate representation of your progress.
How can I change my meal if I don't like it?
Next to each meal, you'll find the meal change options available on your meal plan. The possibilities are Change Meal and Fast Food. Clicking the Change Meal option will display a list of meals you can substitute for that meal. Once you've selected your substitute meal, make sure you update your plan. Clicking the Fast Food option displays a list of nationally-recognized fast food restaurants with listings for those food selections that fall within your meal plan. These foods may be substituted without causing damage to your diet. Once you've selected your restaurant and meal selection, update your plan. We suggest that you review your meals for the week and make substitutions before printing your meal plan and shopping list.
I don't like buying a lot of different foods each week. What can I do?
When you review your meal plan at the beginning of the week, make some changes. Choose simple meals or repeat a few meals so you don't have to buy so many different food items. Use your Substitution List. If you want to have baked potatoes several times in a week, you can substitute potato for rice or pasta, or bread at any meal.
How do I change my profile information?
You can change your profile settings. The changes might reflect a new email address, a changed name, or an update to a signature.
To make a change, log in to the forum site and click on the My Profile link in the forum navigation bar (usually located near to top of the page). Click on the Change my Information link to access the profile editing form.
Make changes to your profile settings and click on the Edit My Information button at the bottom of the form.
How do I change my email address?
The email address is an important part of your profile. mvnForum uses the email address to notify you of changes to forums and threads you are watching. Make sure to keep this address up to date.
To make a change, log in to the forum site and click on the My Profile link in the forum navigation bar (usually located near to top of the page). Click on the Change my Email link to access the email editing form.
Update your email address, confirm the change, and click on the Change Email button at the bottom of the form.
What are my responsibilities while I'm in the Mentor Program?
Mentor responsibilities are clearly listed in the Mentor Program Guidelines which you can review here.
Do you provide support and training for mentors?
Yes. There is a private support board available for Mentors and Moderators. We use this forum to regularly check-in with one another to stay abreast of site information by sharing information and updates as well as to provide feedback, tips and support to those in these roles. In addition, once you are a Mentor, your personal mentoring page provides links to helpful hints and useful resources.
When is the best time of day to exercise?
Any time that allows you to do it on a consistent basis! Your body has its own rhythm of energy. Some people have more in the morning, while others get their burst in the evening. Studies have shown that people who exercise in the morning are more likely to stick with it. Some people need to establish a regular time to exercise while others like to go with the flow and mix it up. No matter what time of day you work out, if you do the same exercise you will expend the same amount of calories and get the same benefits. Do whatever works best for you. The point is, just do it!
What's the difference between body composition and Body Mass Index (BMI)?
Body composition refers to your body's percentage of fat. The portion of your body that is not fat is considered "lean" (muscle, organs, bones, etc.). Your body composition breaks down the ratios of fat to muscle and is read as a percentage of body fat. Less than 25-percent body fat is considered healthy for men; less than 30-percent body fat is considered healthy for women. Higher body fat percentages are considered unhealthy and put you at risk for disease. A skin fold caliper can be used by a trained technician or certified trainer to calculate your body composition.
How much weight should I lift for definition?
Choose a weight that will permit you to do 10-15 reps. If you can't do 10 reps, the weight is too heavy. If you can do all 15 reps, increase the weight by 5 percent. Every time you work out, try to do one more rep or increase the weight slightly. If you haven't worked out in a while, go for one set during the first four weeks of your program. If time permits, increase to two sets the second month and three sets the third month. One set, if it is an intense set, will produce significant results (controlled slow movements with no momentum).
If I do my fitness routine, how long will it take me to lose 15 pounds?
It takes 3,500 calories to burn one pound. We recommend that you lose that pound through a healthy combination of diet and exercise. The amount you lose will depend upon how many calories you take in and how much energy you expend. Here's an example. If you eat 2,000 calories a day, decrease that amount by 300 calories a day (one slice of pizza) and add in 200 calories worth of exercise (a 20-minute walk), your daily calorie deficit will be 500 calories which will burn one pound per week. Increasing your activity will accelerate your weight loss. If you want to accelerate weight loss by decreasing calories, first make sure that it is safe for you to do so by checking with our experts at NutritionSupport@eDiets.com.
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